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Not to worry all good now and have to say what fabulous customer service – some Big Co’s could learn a lot from you guys :-). Many thanks once again…
On my iPad I just bit the bullet and started all over again. I deleted the app (along with all of My POI’s, My Pins & Maps!) and then just reloaded PE from the App Store. So I now have 2.2 on the iPad and it appears to be working fine. I then reloaded my maps and have slowly been adding back My POI’s & My Pins that I need for an upcoming trip.
In addition (wish I did this beforehand and lesson learnt!) I next exported a full ‘PE Archive’ from the iPad to myself via email.
On the iPhone the update worked fine. To sync the POI’s & Pins data with the iPad I opened the ‘PE Archive’ that I had emailed myself from the iPad and hey presto it’s all in sync and now backed up too!
Thank you for all your help and all good now 🙂
TAKE II – just worked out how to sync to other device! I Exported the backup file via email to myself. On 2nd device I opened the email and saved it into PE = all done and thank you for your help 🙂
Thank you for your help but I bit the bullet, deleted PE and have started out again! Painful but actually probably a better set up this time round 🙂
I have also Exported a file to iTunes (not that I use it) which means if it crashes again that file is on the iPad so I can reload it.
Talking of which do you know how I can sync up the PE setup on my iPad onto PE on my iPhone? Clearly there is an Export file on my iPad but how to get that to the phone?!
Thank you for your detailed response unfortunately won’t work for me as I can’t get “into PE’s settings menu, under the Export-Import section, choose “export” and then “Export All Data:iTunes” as the app closes as soon as I open it! Also I have not backed up my iPad to iTunes, only to iCloud!
Looks like all my pre-trip work lost + maps too! Wish I has not updated as was working fine! 🙁
Yes maybe it’s an iPad thing, I have it in my iPhone too but have chosen not to update it yet!
